
Our Creations
Frequently asked questions
What is your return and exchange policy?
Due to the delicate and unique nature of our handcrafted art, we do not accept returns or exchanges. We ensure every piece is carefully inspected before it is shipped. However, if your order arrives damaged or if you receive the wrong item, please contact us immediately at jaya.kalavirasat@gmail.com so we can resolve the issue.
When will I get my order?
All of our items are made to order with care. It typically takes 2 business days for your order to be processed and shipped. You will receive a tracking number once your order is on its way.
Can I send an item as a gift?
Absolutely! We offer elegant gift wrapping services for special occasions like Diwali, Rakshabandhan, and birthdays. You can also include a personalized note with your gift. Simply choose the gift wrapping option at checkout.
Do you accept custom or personalized orders?
Yes! We love creating art that is personal and meaningful to you. We accept custom orders for specific designs, colors, or personalized items. Please contact us at jaya.kalavirasat@gmail.com to discuss your ideas.
Do you ship internationally?
Yes, we do! We are proud to offer international shipping to share our art with customers around the world. Shipping costs and delivery times will vary depending on the destination. You can find more details at checkout.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.